Application Managed Services

Application Lifecycle Maintenance

Incident, problem and change management services Our ITIL-driven support processes let you sleep well while your e-commerce systems support major traffic peak during Black Friday. Also, we make sure that application layer is compliant with latest updates of underlying infrastructure elements. In case you have a new functionality to implement – our change management process will make it possible within deadlines agreed in service level agreement.

Our key competencies

⦁ Incident Management - Analyzing and providing solutions to functional errors and incidents


⦁ Change Management - Providing the complete execution of Change Requests.
Performing technological updates/ upgrades on the applications. Taking over changes or projects
into support mode


⦁ Problem Management - Conducting trend analysis to identify recurring problems and suggesting preventive/ corrective actions


⦁ Continual Improvement - Improving the functionality of applications to achieve the desired goals in a more efficient way. Extending the functionality of the applications, to cover new business/ legal requirements.

Our technology stack

Microsoft’s open source
frameworks for building
web applications

Cross-platform JavaScript runtime environment for building fast and scalable network applications

Thoroughly- tested,
mature programming language
created at Microsoft

Server-side scripting language used in the development of static or Dynamic websites and applications

High level, versatile
programming language for
developing web application backend

Object-oriented, cross-platform, multi-purpose programming language produced by Sun Microsystems

An object-oriented programming language most often used to create responsive, interactive web app elements

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