Web platform for
The Well Spa

Designing and developing an online checkout for Scandinavia’s most popular wellness center

Overview

Our client The Well asked us to take part in designing and developing their online booking solution for a newly-built hotel. We also helped the company decide on the best technology to match their requirements and ensure the best performance.

About The Client

The Well is the largest and most popular wellness facility in Scandinavia. Just a few kilometers outside of Oslo guests can enjoy wellness treatments, experience one-of-a-kind rituals like Rhassoul or just spend a day at the sauna or pool.

Industry:

Health, Wellness & Fitness

Location:

Europe

The challenge

A returning customer is a company’s most valuable asset. To get more customers to return to The Well’s brand-new hotel, they needed a modern, customer-centric online booking system: saving people time on the phone, and their customer service team – time spent on the other end of the line. With the new service, all of that could be done online, with less engagement from the client’s team, and higher success rate for customer acquisition.

Service Used

We used Microsoft Azure to host all applications prepared as part of the project. Additionally, the use of Umbarco CMS allows the customer to quickly and easily edit the content on the website.

Web App Development

Custom Software Development

Quality Assurance and Testing

The Results

01/

Integration with an external hotel management system - Clock PMS.

02/

Integration with the BRP system.

03/

Integration with the Adyen payment system including payment by credit card, gift cards and Vipps mobile payment.

04/

Frontend - responsive design for mobile devices and an extensive booking form, allowing full personalization of hotel and SPA stays

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